Are you worried about a child?

PLEASE NOTE THIS WEBSITE IS UNDER REVIEW AND SOME CONTENT MAY BE OUT OF DATE.

Phone 0208 303 7777 at any time if you are worried there is a risk of significant harm to a child or young person.

Out of hours you will be connected to the Bexley Emergency Duty Service.

In an emergency call 999

It can sometimes be difficult to know what to do for the best. If you find out a child is being harmed or neglected, you may be thinking that perhaps the child is really alright. You don’t want to provoke someone and make matters worse for the child. Perhaps you’re concerned the family might be broken up and the children put in care (although this actually rarely happens). You may think the problem will resolve itself. And you may not know where to go for help. It may seem the easiest thing to do is to do nothing. But please don’t. Trust your own judgement. It is important that you act.

Contacting Children's Social Care

If you are worried that a child or young person is at risk of abuse or neglect, please contact Children’s Social Care straight away. Please see Children’s Social Care’s page Worried about a child which includes the following sections:

  • I am a member of the public who is worried about a child or young person
  • I am a professional worried about a child or young person
  • How to contact the Multi-agency Safeguarding Hub (MASH)
  • What might happen if I make a referral to Children’s Social Care?

Government guidance

The Government has produced the following guidance to help practitioners identify the signs of child abuse and neglect and understand what action to take:

What to do if you’re worried a child is being abused: advice for practitioners (March 2015)